Client Management with Attendlr

At Attendlr, we believe that effective client management forms the foundation of a successful fitness business. Our robust Client Management suite is designed with this in mind, providing you with a comprehensive set of tools to streamline your administrative tasks and enhance your client relationships. From securely storing client data to generating unique QR codes, our system equips you with everything you need to manage your client base efficiently. With Attendlr, you can focus less on the hassle of administration and more on what you love – helping your clients achieve their fitness goals.

Our system helps you keep track of your clients’ progress, store important contact details, and even categorize clients based on personalized tags. You can record detailed notes for each client, highlighting their individual needs and preferences. Archiving clients, highlighting favorites, and even setting specific client assignments are all made easy with Attendlr.

Every feature has been meticulously designed with user experience in mind, ensuring that you have the best tools to enhance your business operations and client satisfaction. Start using Attendlr today, and experience a new level of client management designed specifically for fitness instructors.

Storing Client Data

Available in all plans

Attendlr offers a powerful system for storing all vital client data and contact details securely. With this feature, your entire client base is at your fingertips, allowing you to easily keep track of individual client progress and contact information. This system gives you the power to manage your client’s journey with you effectively, from their first class to their latest achievements. You can also conveniently update this information as and when required, ensuring that you always have the latest data about your clients. With all the data well-organized, you can streamline operations, create more personalized interactions, and improve overall client satisfaction.

Store Client Data with Attendlr

Favorite Clients

Heart on client profile symbolizing favorite client in Attendlr

Available in all plans

With Attendlr, you can highlight your favorite clients, enabling you to access their information swiftly. This feature can be particularly useful when tracking high-value clients or those with specific needs that require extra attention. Furthermore, this can serve as a motivational tool, helping you to build stronger relationships with your clients as they strive to become a “favorite.” This feature is more than just a convenience; it’s a way to ensure that your clients feel valued and understood, leading to increased loyalty and commitment to their fitness goals.

Archive Clients

Available in all plans

Attendlr’s archiving feature allows you to maintain an uncluttered, active client list while preserving historical client data. When a client ceases to be active, instead of deleting their profile and losing all their information, you can archive it. This means you can reactivate them with ease if they choose to return, maintaining all their previous details and progress records. This archiving system helps you to maintain a cleaner, more manageable client list and ensures you’re prepared for all client interactions, past, present, and future.

Client Notes

Notepad and pen for taking personalized client notes in Attendlr

Available FROM BASIC PLAN

Taking personalized notes for each client is a breeze with Attendlr. This feature allows you to record anything from a client’s personal preferences and fitness goals to past injuries and medical conditions. You could note down observations from classes, feedback, and anything else that helps you deliver a more tailored, responsive service. Having these notes at your fingertips allows for more individualized programming and better client relationships. It also helps instructors to stay informed about each client’s needs, leading to more effective sessions and happier, more fulfilled clients.

Client Tags

Available FROM BASIC PLAN

Attendlr’s Client Tags feature allows for powerful categorization and easy sorting of clients. Whether you want to group clients based on their fitness levels, membership types, preferred classes, or any other criterion, client tags make this simple. By efficiently organizing your clients, you can plan classes better, identify trends, and even design special promotions for specific groups. This feature helps to make your operations smoother, allowing you to focus on what you do best – delivering exceptional fitness training.

Colorful tags on client profiles in Attendlr

Contact Persons

Address book symbolizing additional contact persons feature in Attendlr

Available FROM BASIC PLAN

With our system, you can store additional contact persons for each client. This is particularly beneficial when dealing with minors, corporate clients, or simply having emergency contact information readily available. It helps you provide a safer, more responsible service, ensuring that you can get in touch with the right people when necessary. This feature brings peace of mind to both you and your clients, knowing that all bases are covered in the case of an emergency.

Client Assignments

Available FROM Pro PLAN

Our Client Assignments feature allows you to assign specific tasks or goals to individual clients, helping you provide a personalized, goal-oriented service. This could range from completing a certain number of classes in a month to reaching a specific fitness goal. You can track these assignments and discuss progress during classes or in one-to-one sessions, helping to motivate your clients and keep them engaged. This feature encourages consistent communication about clients’ progress and goals, reinforcing their commitment to their fitness journey.

Checklist with tick mark for client assignments in Attendlr

QR-codes for Clients

Unique QR code on client profile in Attendlr

Available FROM BASIC PLAN

Attendlr’s innovative QR code system modernizes your client management process. By assigning a unique QR code to each client, you enable a swift, efficient check-in process for each class or event. Additionally, this feature could also be used for tracking attendance, participation in special events, or even for unique client rewards. This forward-thinking feature adds an extra layer of professionalism to your services, impresses clients with your tech-savvy approach, and enables you to streamline various administrative tasks efficiently.

Leads

Available FROM PREMIUM PLAN

The Leads feature within Attendlr serves as a valuable tool for managing and nurturing potential clients within your fitness business. These leads could be individuals who’ve shown interest in your offerings, engaged with your marketing materials, attended a trial session, or those whom you’ve identified as prospective clients through various channels.

Attendlr allows you to maintain a comprehensive record of each lead’s details, including their contact information, source of the lead (for instance, via a referral, social media, or your website), and any past or planned interactions. This might include notes from phone conversations, emails exchanged, their fitness goals, preferences, and more. This robust data capture ensures you have all the information you need to deliver a personalized service.

What’s more, the Leads feature aids in converting these prospects into loyal clients by enabling systematic follow-ups. You can set reminders to send them personalized information about upcoming events or wellness programs that align with their interests, or simply check-in to see if they have any queries.

The feature is also geared towards providing insights into your lead conversion rates, helping you understand which strategies are working best and where improvements might be necessary.

By effectively managing leads within Attendlr, you ensure no potential client slips through the cracks, thereby maximizing your business growth opportunities. A streamlined lead management process ultimately leads to better client relationships, improved client acquisition rates, and overall business success.

Attendlr

The benefits of digitalisation are finally not only available to the biggest associations, halls, clubs or schools! Why waste your time on paperwork when you can do everything digitally with Attendlr in a more reliable, efficient and time-saving way?