Attendlr Support Services
At Attendlr, we understand that reliable and responsive support is key to helping you make the most of our platform. Whether you’re running a small fitness group or a large fitness center, we’re here to provide assistance every step of the way. Our customer support team is dedicated to helping you solve any issues and optimize your use of Attendlr. From the basic queries to complex operational issues, we’ve got you covered.
We offer two levels of support – Standard Support and Priority Support, to cater to the diverse needs and operational dynamics of our customers. Our Standard Support is accessible to all users with at least a basic subscription, and aims to resolve your queries within three business days. For businesses seeking quicker resolutions, we provide Priority Support, ensuring your queries are prioritized and addressed typically within the same business day.
Our support services are accessible directly from the Attendlr app, ensuring convenience and quick access. We continuously strive to deliver prompt and effective assistance, helping you focus on what truly matters – growing your fitness business and keeping your clients happy and engaged. With Attendlr, you’re never alone in your journey.
Standard Support
Available from Basic Plan
Attendlr places great emphasis on providing a smooth and seamless user experience. Our Standard Support is a testament to this commitment, designed to address any inquiries or issues promptly. Whether you’re navigating through technical difficulties or seeking assistance to better understand the platform’s features, Standard Support is here for you.
Upon raising a support request directly from the Attendlr app, our dedicated support team jumps into action. We aim to deliver a resolution within three business days, ensuring minimal disruption to your fitness business operations. This level of support is extended to all registered users with at least a basic subscription, underlining our commitment to quality service across our user base.
However, it’s important to note that Standard Support is not included in the free plan. It’s a benefit exclusively available to our subscribed users, adding even more value to your Attendlr subscription.
With Attendlr’s Standard Support, you can concentrate on running your business while we take care of any potential issues. That’s more than a promise; it’s our commitment to you and your business success.
Priority Support
Available from Pro Plan
At Attendlr, we understand that each business has unique needs and demands, and that’s why we offer Priority Support for those requiring more rapid responses to their queries. This elevated level of service goes beyond the Standard Support, prioritizing your support requests to offer solutions typically within the same business day.
When you opt for a Pro plan or higher, you’re automatically entitled to Priority Support. This means that from the moment you encounter a query or an issue, our dedicated support team moves into action promptly, ensuring your fitness business operations continue with minimal interruptions.
In a fast-paced industry like fitness, every moment counts. That’s why our Priority Support is designed to deliver quick and effective resolutions, minimizing downtime and fostering a smoother, more efficient operation of your services. It’s perfect for businesses that require more rapid turnaround on support requests, keeping your business running optimally at all times.
With Priority Support, you’ll have peace of mind knowing that our team is just a quick message away in the Attendlr app, ready to address your concerns with speed and efficiency. It’s more than just an additional feature—it’s an essential part of ensuring your business continues to thrive.
